Buying & delivery Buyer guide

Buying equipment
from a distance.

Use the listing to build a clear picture, then put the questions that matter to sales before making arrangements.

1. Read the listing as a whole.

Start with the year, recorded hours, price, description and specifications. Save the stock number so each question refers to the same machine. Work through the numbered gallery in order, then open a view larger when you need to inspect a detail. Compare the written description with what you can see, and note anything unclear or important to the work you plan to do.

2. Ask for a useful closer look.

A specific request gives sales something practical to address. Identify the component or operation you want to see: a control panel, attachment connection, undercarriage area or a condition detail mentioned in the description. Ask whether additional current views or a short video can be provided. Explain the question you’re trying to answer so the conversation focuses on the information you need.

3. Clarify what comes with it.

Discuss the exact attachments and accessories included in the stated price. A bucket, fork, loader or other item visible in a photograph needs confirmation in the purchase details. If compatibility with your existing implements matters, ask about the documented connection, controls and specifications for this machine. Have sales clarify any unanswered fitment questions before you decide.

4. Put your questions in one conversation.

Use the machine’s inquiry form to keep its identity attached, or call sales with the stock number. Describe your intended work and the few details that will determine your decision. Confirm current availability and ask about any outstanding condition questions. You can send an initial inquiry with your name and either a phone number or email; add a message or destination ZIP when useful.

5. Request identification documents privately.

If you need machine-identification documentation for your purchasing checks, request it through sales. Explain what you need and discuss a suitable private way to receive it. Keep VIN/PIN records, personal identity documents, bank details and other sensitive information out of the public inquiry form. The public gallery is for reviewing the machine; documentation questions belong in the sales conversation.

6. Agree on the purchase and the move.

Review the exact machine, included items, price, applicable charges, payment instructions and purchase terms in writing before committing. For delivery, provide your destination ZIP and any access or unloading details; request a quote and clarify the provider, timing and responsibilities. For pickup, confirm the machine’s location and loading arrangements before traveling. The business address is a contact reference, so establish the collection point for your specific machine.

Use Buying & Delivery for the next-step checklist, or send sales your questions.